At NICK + BOB BOOKS, we strive to ensure your satisfaction with every purchase. However, please take note of our return policy:
All items are final sale and non-refundable, unless the item is received in a damaged condition as a result from shipping. We will not accept return items from damages where the item is clearly torn from animal play.
If you receive a damaged item, you must notify us within 7 days of the delivery date.
To report a damaged item, please contact our Customer Service team at customercare@nickandbobbooks.com with your order number and photos of the damage.
Once verified, we will offer you a replacement, or a refund for the damaged item.
We appreciate your understanding and thank you for shopping with us!
What age range are the toys suitable for?
Our toys are suitable for children aged 3+.
What materials are the toys made of?
Our toys are made of polyester.
Do you offer gift wrapping services?
We do not at this time, but we are working towards offering this service in the future.
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